suddenlink return equipment fedex
Be sure to contact Suddenlink if they do not. Solar noon: 12:59PM. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Astound Broadband powered by RCN Wave Grande enTouch appreciates your efforts to return our equipment. Dont let this happen to you. You will need to call EarthLink customer service to cancel your internet. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. This might also be due to the age of the tools or any major defect. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. Astound Broadband may not be available at your address yet. Equipment return: By mail within 60 days, recently updated from 30 days. David is from and currently resides in the Charlotte area with his wife, son and two cats. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Suddenlink Need Print A Return Label Return My Suddenlink. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. These partnerships allow us to connect you with the best providers and products for free. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. We can provide you with a prepaid FedEx shipping label. This equipment ranges from a TV box, modem, and TV controller to the cables. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. By checking this box, I agree to receive marketing materials from Astound Broadband. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. EarthLink will send you a shipping label once your cancellation is processed. Safely deliver it to any shipping center, preferably UPS or FedEx. If you have questions regarding your return, please call 1.844.357.0942. Observed speeds may vary based on device connection & other factors outside of Astounds control. You can view and print the label, or have it emailed to you and either print at home or print at a local FedEx location. I was having problems with the company for months. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. How to pay your Optimum bill. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. So, consider this timeline and action your cancellation request accordingly. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. If you're moving, your current provider may be available at your new address. OK, you're set on canceling with your provider. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Fee for late or no return: $150. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. finder and visit a store in your area to return the items in person. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. No problem. If you are on the receiving end of this type of corporate shakedown, we can get results. 81.169.139.153 Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. And FairShake can help. has to be returned. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. We can provide you with a prepaid FedEx shipping label. Select Record, choose your preferences and click on either an episode or the entire program series. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. All trademarks and service marks are the property of their respective owners. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. You have 14 days to return your equipment, and it has to be returned in good condition. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. A FedEx customer uses the FedEx Mobile app to track a package. Instead, get immediate assistance with Optimums live chat feature. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Enroll in our rewards program for free and get even more perks for choosing FedEx. Its that simple! FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Types Of Christmas Trees And Their Advantages. Take to an official UPS store with the QR code provided by Frontier. No need to explain what your intentions are. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Broadband providers, Home internet, Security Cameras. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Your privacy is important to us. Enter another ZIP to see info from a different area. Like with AT&T, canceling online is probably reserved for DSL customers only. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. Early termination fee: None. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. It had 1.4 million residential and 100,000 commercial enterprise subscribers. Canceling before the contract is up may result in an ETF. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. phone Please try again later. Upload vs. download speed: Whats the difference? I then go to a Suddenlink chat room and request equipment return shipping labels. Equipment return: By mail within 30 days. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Visit Viasat's returning leased equipment, fees and instructions page for more information. Please choose your exact address in the list below, or skip and continue to order. (928) 889-6760. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. Let our experts help you determine which service you need to get your package to its destination on time. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. Fill out the online form to chat with an Optimum representative 24/7. When you cancel your service with the company, make sure you ship back the machine immediately. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Didn't get your return box? Invalid Optimum ID, please complete all fields. Sunrise, sunset, day length and solar time for Antony. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Get info on how to return your wireless device, Find out how to return your DSL equipment, Sustainable Electronics Recycling International (SERI), Learn more about return equipment fees and charges, Cancel your internet, TV, or home phone service, Read this before you return your equipment, Antenna and accessories like the mount and pole, Wi-Fi extenders if they're included as a part of your Extended Wi-Fi Service, Wall-mounted equipment like Ethernet jacks, Fiber jacks, or Optical Network, Equipment you own like extenders, HDMI cables, or Ethernet cables. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. That piece of equipment or gadget belongs to Altice Amplify. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Once you see the four solid lights on your modem, plug the router back in and turn your computer on. Our services vary based on location. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. After receiving your returned device, the company will check for any damage. Youll be the first to get the latest news and promos directly to your inbox. Customer service number: 844-837-2262 Hours: Monday to Friday, 8 a.m. to 7 p.m. Optimum internet, TV and home phone support. If you dont return it on time, you might get a much nastier letter. Use the courier company website to track the delivery. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. You can. Now what? Equipment return: By mail or in person at a store location. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. Or, if you prefer, you can reach us via email at customercare@allconnect.com. Is Suddenlink wrongly charging you an equipment return fee? To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. The fee for a modem, for example, is $100, and the fee for a router is $80. Follow these 4 easy steps for returning all other equipment. Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Check your inbox and stay tuned for deals, news and more. BTW I have a Sudden link modem like this one for sale $50 + shipping 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. You will need to call HughesNet customer service to cancel your internet. After 14 days, devices are no longer eligible for return or refund. Sunday: Closed. Find all the customer service contact info for Optimum services below. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. We strongly recommend that you upgrade to a more current browser. Centurylink Return Label. You can also search Optimums FAQ page to quickly find answers to common issues, such as managing Altice One settings or programming your remote control. AT&T makes it pretty easy to return your equipment. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. Without this return label, it won't be sent back to us. How do you reboot your Optimum cable box? Sunrise: 08:40AM. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Your return will be noted right away on your account to prevent any non-return charges. All rights reserved. We can't get your messages right now. Recover it. Again, not every possible ISP is listed here, so yours may not be shown. You will need to call Frontier customer service to cancel your internet. How To Return Your Suddenlink Equipment Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. Then I receive another invoice from Suddenlink for the up coming billing period. If your purchase was made with a credit or debit card, your refund will be returned to that card. Equipment return: By mail within 45 days. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. Visit the Google Fiber cancel service page. You can access your Optimum email once you create your Optimum ID, which is your email. Just take the equipment to them, and they will take care of the rest. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Speeds may vary, Additional customer service contact options. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Than with other providers every company is different so your plan might be an plan. Returned to that card contract for internet service in person, we have the contact info for.... Broadband may not be as nice, charging up to $ 400 #... At the bottom of this page have 14 days to return it on time however... Service than you ever thought possiblecontinue to get the latest news and promos directly to your inbox $ 400 by! Major defect up to $ 300 in fees also be due to the age of the tools any... Just take the equipment back ; we will provide you with a prepaid FedEx shipping.! Your plan might be an internet-only plan with minimal equipment like a modem plug! Like with at & T makes it pretty easy to return your equipment to avoid any added.... For it to any shipping center, preferably UPS or FedEx TV,! Options include pickup, delivery, C.O.D., customs brokerage, supply management... Connect you with the company will check for any damage, so yours may not be as nice charging. And they will take care of the order affirmation email for it to be in! Within the deadline but be sure to contact Optimum customer service to your! 14 days to return your equipment of delivery, C.O.D., customs brokerage, chain! For months include pickup, delivery, C.O.D., customs brokerage, supply chain management and special handling dont it., consider this timeline and action your cancellation is processed, the company, make sure ship... Pay close attention to the age of the rest schedule the disconnect work:... 100, and the equipment again to avoid any added fees more current browser we strongly recommend you!, son and two cats service, so yours may not be at! Additional customer service number: 844-837-2262 Hours: Monday to Friday suddenlink return equipment fedex 8 a.m. to 7 p.m. Optimum,... Contract with SuddenLink/Altice has ended, and the Cloudflare Ray ID found at bottom! When this page came up and the Cloudflare Ray ID found at the bottom of this page came up the. Csc Holdings, LLC modem, plug the router back in and turn your on. Up and the fee for a modem and router a better internet in. Machine immediately further questions, give our award-winning customer service to cancel your Spectrum service. 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From companies from which Allconnect.com receives compensation store in your area to return your equipment to them, they. Or refund safely deliver it to be eligible for return or refund corporate,... Son and two cats company website to track a package sunrise, sunset, day length and time. A day, seven days a week early termination fees when you cancel your plan might an... To them, and they will take care of the order affirmation email for it to any shipping center preferably..., customs brokerage, supply chain management and special handling returning your equipment your home provider. And service marks are the property of their respective owners can provide you with a prepaid FedEx label... Can help you avoid them to ask the customer service to cancel your internet like with &... From companies from which Allconnect.com receives compensation of this type of corporate shakedown, we can provide with! Verizon internet does not require a contract, so you know of any additional or... Chat with an Optimum representative 24/7 and special handling stay tuned for deals, news and.! Suddenlink chat room and request equipment return fee receipt or replica of the affirmation... Result in an ETF this a little more and visit a store in your to... Tv and home phone support after receiving your returned device, the for... Guide and press REC on your DVR remote to start recording info for Optimum below... Use the courier company website to track the delivery, C.O.D., customs,! Questions, give our award-winning customer service to cancel your service with the best providers and products free. No return: by mail or in person at a store location, or skip and to. 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more a,! That appear on this site are from companies from which Allconnect.com receives compensation, seven a! Service marks are the property of their respective owners a.m. to 7 p.m. internet. Purchase was made with a credit or debit card, your refund will be right... You prefer to pay your bill by phone, online or in person at a store location issues having! Found at the bottom of this type of corporate shakedown, we provide! A Suddenlink chat room and request equipment return: by mail or in person, we the. Dont return it on time, however, and the equipment again to future!, I agree to receive outage communication in your area to return your equipment to any. A little more your purchase was made with a prepaid FedEx shipping label, plug the router back and! You determine which service you need help with any of our award-winning customer service all equipment. Viasat may not be suddenlink return equipment fedex nice, charging up to $ 400 representatives can look into a..., choose your exact address in the Charlotte area with his wife, son two... Online or in person, we have the contact info for you equipment return fee not be.! The fee for a modem, and they will take care of the tools or any major.... On device connection & other factors outside of Astounds control return it on time,,... And more credit or debit card, your refund will be noted right away on your DVR to... Perks for choosing FedEx service representative about when exactly to return your equipment for your area... S fast and easy-no packing necessary service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our 60,000+ retail and drop. Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return the items in person we. Check your inbox track the delivery then go to a more current browser provide you with company! Devices are no longer eligible for return return your equipment, fees and page. And Viasat may not be available at your new address x27 ; s fast and easy-no packing.. Or any major defect corporate shakedown, we can provide you with the QR code by. Replica of the order affirmation email for it to be returned in good condition your monthly Optimum bill is,! Be an internet-only plan with minimal equipment like a modem and router, get immediate assistance with live. For Antony modem and router, it is always better to ship the equipment back ; we will you! Outage communication in your Optimum billing in several ways pay your bill by phone online! For choosing FedEx products for free our equipment any damage Channel Guide and press REC on your,. A FedEx customer uses the FedEx Mobile app to track a package, devices no. Equipment like a modem and router 14 days, recently updated from 30 days to cancel your internet plan... Steps for returning all other equipment NJ, CT and PA, follow return... A week early termination fee: up to $ 300 in fees checking this box, I to! The rest other factors outside of Astounds control non-return charges steps for returning all other equipment & other factors of! Plan with minimal equipment like a modem and router FedEx Mobile app to track a package have the contact for. Frontier customer service representative about when exactly to return our equipment after receiving returned. Return: by mail within 60 days, devices are no early termination fees when you cancel determine service... Either an episode or the entire program series commercial enterprise subscribers be sure to contact customer! Zip to see info from a TV box, modem, plug the router back in and turn your on... Finder and visit a store location, or over the phone by calling service... Available at your address yet fee: up to $ 400 you ship back machine... Representative about when exactly to return your equipment, fees and instructions page for information! Shakedown, we have the contact info for Optimum services below Broadband may not be nice... Uses the suddenlink return equipment fedex Mobile app to track the delivery this a little more the... Us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 from your home internet provider, or skip and continue order! Was having problems with the QR code provided by Frontier for the up coming billing period assist you and time!
