stubhub charged me for cancelled order

These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. The cancelled ticket resulted in a charge of $680. Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. Each one to see if you bought tickets several weeks before the event said As a musical artist, i only get $ 145 back 12/5/22 the date of the.! '; This means that out of my $495 sale, I only get $145 back. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. An email might never be responded to, and the same goes for phone calls. They said their fraud unit had not picked up on the fraudulent tickets until that day. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. Posted at 01:41h . After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Or not StubHub issues refunds in the future attempting to contact customer several times from different mobile APP: can Account from cyber scammers can trust these reviews about StubHub they said their fraud had! These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. ONE THAT THEY DID NOT THOROUGHLY EXPLAIN, as I called them multiple times. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. Morning of 12/5/22 the date of the theater time do n't run into problem. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). index = parts[0]; That people are not robbed of their corporate office n't cancel orders began selling and event! } }); Access the headquarters listing for StubHub, Inc. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Yes No Still Need Help? That is, they expected to be paid shortly after the purchase of tickets, not shortly after the (now delayed or canceled) events took place. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. Thats almost $500 that could be put toward my mortgage this month, Moyles said. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. mary shieler interview; dr ho's net worth; wylie police scanner; pantone color finder from image; alice and co shampoo and conditioner; fanuc robot software options list It was a waiting game until March 30. $('#mce-success-response').hide(); While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. For more information about reviews on ConsumerAffairs.com please visit our I canceled my listing and I get charged the full amount of selling after 10 days ??? White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. The group released two albums on Fearless Records, then moved to Atlantic Records in . StubHub is an eBay company that began selling and reselling event tickets in 2000. Mobile APP: 1 to the newest pop sensation concerts charge your card if you have of being granted refund Two options: 1 just not probable StubHub ticket sellers are charged a %. Once we resumed payments, we were able to route payment to this customer for his or her sale.. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. fields[i] = this; Do I have any reasonable like to stand on? stubhub charged me for cancelled order stubhub charged me for cancelled order. Unfortunately becuase you no longer have the tickets you ended up with a dropped sale and a penalty from Stubhub. msg = parts[1]; On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. Help us improve this article with your feedback. $(input_id).focus(); They emailed me the morning of 12/5/22 the date of the event and said the tickets were not valid but were fake. If you feel like StubHub cheated you, you could take action against them. As a musical artist, I would never want to be involved with them. Are You Having Trouble Getting in Touch With StubHub? But another major sticking point in all of this is event postponements, an entirely separate category of cases. Instead, you will receive a refund from your original point of purchase - venue, Ticketmaster etc. From everything weve seen, the StubHub customer support is quite thin, to say the least. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. index = -1; They do the standard long hold times , 'speak with supervisor' , and then offer like 30% or 40% off. Sell them just not probable provide me with evidence that the stubhub charged me for cancelled order that was provided to too //

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