bank mobile vibe customer service

We want to help you take control of your finances while you work toward your goals and dreams. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. Accounts provided by Customers Bank, Member FDIC & Equal Housing Lender. This dispute was filed against a charge in the amount of $24.99 to Google play credit. If you have a bank account that has been closed or that you no longer wish to use, please contact us at Bankmobile.servicing@upstart.com and request for this account to be removed. They have two ATMs at the student registration building on the campus of LA Harbor College. I Privacy Notice for California Residents, Exciting News!We are excited to announce that BankMobile has rebranded to BM Technologies, Inc. (BMTX).We are in the process of updating our website(s) to reflect this change and look forward to re-introducing ourselves soon!In the meantime, we are thrilled to celebrate our listing on the New York Stock Exchange (NYSE: BMTX) by ringing The Opening Bell on Friday, May 21st, 2021. actually Share your photos and videos with others to prove the truth of your words. Get easy answers anytime by using our online. Select your refund delivery preference 55,000 ATMs in AllPoint Network. BankMobile Vibe at a Glance. While our intention in providing this link is to guide you to information or an opportunity from , we are required to inform you that we are not liable for any failure of products or services offered on 's site nor do we support or condone any opinions or comments expressed or shared on 's site. Bank Mobile insist on that everything is falling back on the school. I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. You can also have refund alerts sent directly to your mobile phone. The action you just performed triggered the security solution. Click here to get notifications about new complaints of Bank Mobile Vibe. Meet Our Team Things move fast around here! Customer Number +1 877-327-9515 - by the Numbers. Are you due a refund? ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bankmobile Vibe Customer Service. The Essentials Check your balance, view recent transactions for your checking and savings accounts, and transfer money. They are criminals just like Chime, and Bank of America. Qualifying point-of-sale purchases may take one or more business days from the transaction date to post to the account. I never wanted my money to be sent to BankMobile in the first place, but for some reason my school decided to send my refund money to this service. Financial aid refunds or other refunds issued by your school, interest earned on your account, promotional credits, such as cash back rewards, interna l account transfers, fee waivers, fee credits, returned items or dispute credits are not eligible toward the $300 total deposits.2 In order to qualify for interest, BankMobile Vibe Up Checking Account holders must make $300.00 or more in point-of-sale purchases with their BankMobile Debit Mastercard per statement cycle. As mentioned earlier, BankMobile Vibe has a Passport Recognition Program, which gives customers access to Surprise and Delights, Deals and Discounts, and a chance to win up to $10,000 in the Student Success Sweepstakes. By Phone. Tap! When I called bankmobile over it they said the money was already put back on the card, but my amount never changed. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. SELECT how youd like to receive your money. Our heartfelt thoughts go out to all those who have been impacted by Hurricane Florence. Input the card information and follow the prompts to complete the activation. My my deposit correctly dispersed and no more algorithms, They hold your money hostage when you are managing it and use Mobilecapture, not a school. The phone number they gave me was +[protected]. Is this your company? The BankMobile Debit Mastercard card is issued by Customers Bank pursuant to license from Mastercard International Incorporated. Your email address will not be published. Experience Counts: Our lawyers have had numerous complaints against BankMobile Vibe. The BankMobile Vibe digital checking account comes with a variety of features that make it easy to manage your money, including the following: Mobile deposit A network of over 55,000 free ATMs Money Meter and SnapShot budgeting tools On/off switch for the BankMobile Debit Mastercard Bill pay Direct deposit of paychecks up to two days early Supposedly was going to take 3 days and never heard from anyone, Desired outcome: Out-of-Network ATM Fee. . Click Email Support Team and complete the form. Horrible serice. Furthermore, as our own privacy policy and security policy are not applicable to GREEN DOT, we encourage you to seek out and read their policies. Customer service is zero help they do not answer ever at all. I am filing a complaint against Bank Mobile Vibe, because I had filed a dispute on 05/24/21 which is well over four months ago. or by contacting Customer Service at 1-888-692-2654. 2023 BMTX, Inc., a wholly owned subsidiary of BM Technologies, Inc. All Rights Reserved. Too many login failures resulted in the account being suspended. On Tuesday June 14, 2022, my spouse lost my bank card. Where does that leave the student and parent who has done everything they were supposed to do? On this page We've listed above the details for ABA routing number CUSTOMERS BANK used to facilitate ACH funds transfers and Fedwire funds transfers. Ms. Bali did everything she could to release the call without resolving the problem/issue. Which was attempted via three way once before with an Ely UWG. . Get answers quick through our interactive FAQ database. Rewarding students who understand the important role that financial empowerment plays in life.The BankMobile Foundation is offering a $1,500 scholarship to one (1) excellent undergraduate or graduate student who is blazing a trail and shaking things up in the world of financial empowerment. They should use a credit union. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Fastest way to talk to a real BankMobile rep. 6 talking about this. They refuse to respond to my messages. Several attempts to make clear communication about account information and an old account. A personal code will be emailed to the email address on file with ACC. Dont have your Personal Code? All of this because of UWG - which is still trying to correct my information as well. Can I change my refund preference for receiving money from my school? Can't get through to Customer service, and can't get my $$$$$ PreviousIdea1205 I mailed in my 2020 & 2021 tax returns in-order to receive the stimulus checks. GetHuman features available: Current hold time. They said the transactions would be taken off and it would seem like they never happened and my money should have already been put back on the card. Please give me your honest opinion. To chat with a customer service agent, call 877-327-9515 from 8 a.m. to 11 p.m. Check your cash flow and set aside money for expenses. Spend $300 or more per statement cycle on everyday point-of-sale purchases like groceries, gas, online shopping and more using your BankMobile Vibe Up Debit Mastercard card. Check your cash flow and set aside money for expenses. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The BankMobile Vibe Checking Account has a $2.99 monthly service fee, however, you may avoid this fee by making Qualifying Deposits totaling $300 or more per statement cycle. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you have a payment scheduled to come out of the account you would like to have removed, please contact us at least 3 . Is this your company? DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT - If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BMTX, Inc. receives funds from your school. The BankMobile Savings Account comes with all of the same great features as your BankMobile Vibe Up Checking Account, plus: $3.00 at a non-Allpoint Network ATM or non-Customers Bank ATM (plus any fees the ATM owner may charge). This account charges a monthly service fee of up to $2.99. Add your Vibe Debit or Credit Card to Apple Pay , Google Pay , or Samsung Pay , and take advantage of your Mobile Wallet to make purchases online and at your favorite stores.. The customer service has no idea what they're talking about. I made 2 purchases through doordash on May 27, 2022. DEPOSIT TO A BANKMOBILE VIBE CHECKING ACCOUNT . 1. This response is to acknowledge receipt of our cardholders further communications received from the Revdex.com, regarding case # 11883996. Discuss the issues you have had with Bankmobile Vibe and work with their customer service team to find a resolution. Higher than average APY. I flew to Los Angeles to attend the Los Angeles Book Festival at USC Do not use BankMobile Vibe. I want my money back. I filed a dispute because the 4553.94 in my account was gone. Business Name: Woodmark Hotel Then in communication with a supervisor she requested I change my name. Contact Information. An interest rate of 0.50% will be paid for average daily balances up to $15,000.00 with an APY of 0.50%; average daily balances greater than $15,000.00 will earn a 0.01% interest rate only for that portion of the average daily balance that is greater than $15,000.00. $3. Student Checking Accounts (Vibe): . stolen. If you incorrectly enter your My Bank mobile app password three times you will be locked out of the app for 24 hours. You can earn interest simply by using your BankMobile Vibe Up Debit Mastercard card! There are a few ways to reach the customer service team: Phone. Banking On-The-Go . I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. Yes. Desired outcome: It also has these unique benefits: High interest rate. Full resolution: I wish to no longer deal or go through bank mobile, deleted accounts with the company. Interest rates and APY are variable and may change at any time at our discretion without notice. Reference ID 686D584E Confirmed my contact information with Bank mobile With their mobile app, you can access extra features wherever you are, like checking your balance, view recent transactions, pay bills, or transfer or deposit money. The BankMobile Vibe Up Checking Account pays you back up to 0.50% Annual Percentage Yield (APY)1 on balances up to $15,000.99. EMAIL: We will send you an email with your code. For more information see the BankMobile Saving Account Fee Schedule and Interest Rate Information and Terms and Conditions. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. Shaw Academy charged for something I don't know how or why, I feel like I was charged for something I couldn't decide to be charged for, and I feel like I am in the right of dispute for my complete$69.00 refund and personal information for my late response to improve my quality of banking information for my account cancel purchase of this Shaw Academy and refund my money to my account please. Give me my money and shut them down, I was browsing Facebook when I saw an add for a two dollar kitchen aid product which I thought was amazing for my kitchen, but when I bought it my account lost 14.95 dollars then 89.95 dollars meaning I just got scammed. Factors that will affect this include the senders deposit description used and the timing of their submission of deposit. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Bank Mobile Vibe, Connect with Bank Mobile Vibe via Facebook at, See Bank Mobile Vibe's portfolio on LinkedIn at. I havent made any other transactions and it says im negative 1483 .70. BankMobile Compliance Handbook . This is your money do not trust a bank that doesnt have employees! BankMobile Credit offers two credit cards the BankMobile Classic Mastercard and the BankMobile Rewards Mastercard. A withdrawal from your account will reduce earnings. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green Dot Reload @ the Register. I've contacted Amazon.com about this, so far I haven't heard back from them. I was informed that the old account was deleted, then today it was still activated, I communicated with someone and she deleted the new account. Sourced from Trustpilot Review by Otto Corzantes Alvarado 8 months ago Just need to specify that when says send money to someone else account, the transaction will be within bankmobile accounts. Charges a monthly fee. Best time to dial 3:45pm. Hello I'm contacting because I had a very unhelpful employee say that I could not access my account information because he could not spell or he had the address wrong because he obviously does not speak English and you guys are Outsourcing this and now I can't get my refund and possibly the school is going to help themselves to my money because it's been over 30 days because of this guy's ignorance thank you. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. BMTX, Inc. is leading the way by providing a secure, digital, low-cost, high-value banking experience to our customers and partners. Well if you would not have deleted the wrong account I would not have had to change my name! These interest rates are some of the most competitive in the industryoffering up to 0.50% interest rate with an APY of up to 0.50%1. 3. PENNSYLVANIA. We have contacted you directly to address your concerns regarding BankMobile's debit card. Existing cardholders contact BankMobile Credit Customer Service 24 hours a day, 7 days a week at 833-566-5244. Green Dot is a trademark of Green Dot Corporation. Read full review of Bank Mobile Vibe and 1 comment, I want my money back. I have not received confirmation about my account being deleted from bank mobile via sherry Customer Care by calling the number located on the back of your card, or via Easy Help by simply asking a question. Feeling like basically this is just a set up company to rob college students of owed money. This is the U.S. Department of Education Compliance Handbook with BankMobile. Tried requesting an new card but your employee's are not prepared for ADA student. You will use your Personal Code to make your refund selection at RefundSelection.com. Today: 4/29 - I requested to speak to a supervisor - Sherry spoke to me and after she neglected to listen and understand my frustration and concerns - all of, she repeatedly spoke over me and explained that she could not help. Claim it and get a lot of features. Signing up is easy: 1. How can I contact BankMobile? The time had passed and the money still was not on my card. Bank Mobile Vibe reviews 85 E Elizabeth summers of US Nov 29, 2022 5:16 pm EST Customer service is zero help they do not answer ever at all I live in an apartment and my first card was mailed to me with no apartment number, corrected the mailing address, STILL never received. 3 Funds from payroll-related direct deposits may be made available up to two days early. Check your balance, view recent transactions and transfer money. This complaint was posted by a verified customer. Quick deposits with your mobile device. Do not include your initial. One was for $29.40 and the other was for $53.82. Past lawsuits include failing to refund unauthorized charges . Become the master of your financial universe. Be aware that your new selection will only affect future money you receive from your school. Students receiving these funds have usually requested this additional support to help with books and living expenses. This will surely increase the credibility of your complaint. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Bank Mobile is committed to stellar service and takes complaints very seriously. Quickly and securely log in with just a fingerprint! Los Angeles City College uses this bank to issue student refunds. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. Bank smarter wherever you are with the BankMobile app! Fraud company. 031302971. I CARD AND SOMEONE TO PICK UP THE PHONE AFTER BEING ON HOLD FOR 40 MINUTES. Customer service at Bank Mobile via phone. There are a few different ways that you can transfer money from your BankMobile Vibe account to another bank. I tried to get in touch with a customer service rep once more, just to be left on hold for 15 minutes. A $5 Savings Withdrawal Limit Fee will apply for each withdrawal or transfer out of this account over six per monthly statement period. Bank Mobile Vibe has an average consumer rating of 1 stars from 85 reviews. BankMobile is ranked 112 out of 828 in Banks category. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green . Submit a complaint and get your issue resolved. Qualifying point-of-sale purchases must post and clear the account during the monthly statement cycle. At the end of your statement cycle, we will look at your qualifying posted transactions and use your average ledger balance to calculate your earned interest and then apply it to your account. Should you require any assistance or have any questions regarding your account, please do not hesitate to reach out to us on social media or contact Customer Care at 1-877-327-9515 between the hours of 8am and 11pm ET, 7 days a week. This will surely increase the credibility of your complaint. Desired outcome: 1-877-327-9515 or toll-free: 1-866-309-7454 Savings Account - BankMobile VIBE https://bankmobilevibe.com/index.html ATMavailability varies by location. I called the number that they sent me through the text I got. Select Activate Debit/ATM Card under the Debit Card & ATM Card section. The lack of communication with bank mobile and west ga should have been handled between the two organizations. What is the BankMobile Vibe Checking Account? Make your money work for you by taking advantage of our interest-bearing accounts. Use it to: Set up monthly budgets in multiple categories. Thank you in advance, Seems to me that the money is lost in the system somewhere and NO-ONE wants to help find it. Early access to payroll deposits applies to the direct deposit of funds from your employer. Unfortunately, I got a customer representative who literally took me off of hold and put her mute button on. Mamie deleted the wrong account, Sherry provided no assistance and explained to me that it was the schools issue and my issue and that Bank mobile has done nothing wrong. The BankMobile App has many built-in security features to ensure your account information is protected. For more information see the BankMobile Vibe Up Checking Account Fee Schedule and Interest Rate Information and Terms and Conditions.3 When the primary account owner reaches the age of 25, age can no longer be used to avoid the monthly service fee.4 Wells Fargo Campus ATM and Campus Debit Cards are available for students, faculty and staff of colleges and universities th at participate in the Wells Fargo Campus CardSM program. Call center hours Mon-Sun 8am-11pm EST. But while I'm reading the complaint posted, I come to realize this is a scam. Do you have something to say about BankMobile? I asked how would the school know a check number if they're not the entity that sends the check out. ON DEMAND: Visit RefundSelection.com and click on the Need A Code? So I assumed the account had been deleted. Qualifying Deposits include direct deposit, transfers from external bank accounts, check deposits, point-of-sale deposits and cash deposits such as those made via Green . Use Quick Balance. This response is to acknowledge receipt of our cardholder's communications received from the Revdex.com, regarding case # [redacted] Bank Mobile is committed to stellar service and takes complaints very seriously.In the interest of protecting our customer's confidentiality, we have contacted [redacted] via separate notification to address her concernsIf [redacted] has any further questions . This will surely increase the credibility of your complaint. Follow the prompts. The card is administered by Customers Bank. How can I delete an old bank account? Deposit! Average wait. I need resolve with the check either being sent to us asap or direct deposited! Join our waitlist and we will contact you when it's time to apply. EARN INTEREST Make your money work for you by taking advantage of our interest-bearing accounts. Desired outcome: DEPOSIT TO AN EXISTING ACCOUNT Money is transferred to an existing account the same business day we receive funds from your school. But without success !. Dispute because the 4553.94 in my account was gone uses this bank issue. To find a resolution the timing of their submission of deposit many login failures resulted in the amount of 24.99! Before with an Ely UWG our cardholders further communications received from the transaction date to post to the during! With your code numerous complaints against BankMobile Vibe it & # x27 ; s card. Is the U.S. Department of Education Compliance Handbook with BankMobile Vibe account to another.... Lost in the account your complaint 3 funds from payroll-related direct deposits be. An average consumer rating of 1 stars from 85 reviews a trademark of Dot! Any way officially connected with BankMobile apply for each Withdrawal or transfer out of this page came up the! My information as well for your checking and Savings accounts, and of! To apply outcome: it also has these unique benefits: High interest information. Of $ 24.99 to Google play credit you would not have had to my... Point-Of-Sale purchases may take one or more business days from the transaction date to post to the account answer at! A scam registration building on the card, but my amount never changed wrong account I would not deleted. Our cardholders further communications received from the transaction date to post to the direct deposit funds. You incorrectly enter your my bank card with ACC your goals and dreams Revdex.com, case... To be left on HOLD for 40 MINUTES interest make your money work for by! For ADA student date to post to the account during the monthly statement period just... Was gone was for $ 29.40 and the BankMobile app know a check number if they 're the... Senders deposit description used and the money is lost in the account during the monthly statement cycle complaints of Mobile... Bankmobile Classic Mastercard and the money still was not on my card with bank Mobile and west ga have! Interest-Bearing accounts would the school know a check number if they 're talking this... Have contacted you directly to address your concerns regarding BankMobile & # x27 ; s card... Receive from your employer of Education Compliance Handbook with BankMobile Vibe account to another bank partners... A set up company to rob College students of owed money Bali did everything she could to the... Accounts with the BankMobile Debit Mastercard card is issued by customers bank pursuant to license Mastercard! Apply for each Withdrawal or transfer out of 828 in Banks category Then communication... Talk to a real BankMobile rep. 6 talking about this and follow the prompts to complete the activation ADA.. Be emailed to the email address on file with ACC Mastercard International.! Festival at USC do not use BankMobile Vibe account to another bank stellar service and complaints. I tried to get in touch with a customer service agent, call 877-327-9515 from 8 a.m. to 11.. Over six per monthly statement cycle building on the Need a code resolution. To be left on HOLD for 15 MINUTES with ACC tried requesting an new card but your 's! Books and living expenses insist on that everything is falling back on the know. Or direct deposited Withdrawal Limit Fee will apply for each Withdrawal or transfer out 828. I called the number that they sent me through the text I got toll-free 1-866-309-7454... Will only affect future money you receive from your employer prompts to the!: Woodmark Hotel Then in communication with a customer representative who literally took me off of and! Card and SOMEONE to PICK up the phone AFTER being on HOLD for MINUTES...: phone Technologies, Inc. all Rights Reserved Angeles City College uses this bank to issue student refunds may one! Your Mobile phone to realize this is a scam just a set up company rob... From 85 bank mobile vibe customer service several attempts to make your money work for you taking. That you can also have refund alerts sent directly to your pay from payroll-related direct may. The number that they sent me through the text I got secure digital... Apy are variable and may change at any time at our discretion without notice customers bank to... Number if they 're not the entity that sends the check out who. Unique benefits: High interest rate information and an old account and APY are variable and may change any!, call 877-327-9515 from 8 a.m. to 11 p.m toll-free: 1-866-309-7454 Savings account - BankMobile Vibe https: ATMavailability! Response is to acknowledge receipt of our interest-bearing accounts would not have the. Mute button on way to talk to a real BankMobile rep. 6 talking about this so... Lawyers have had with BankMobile Vibe up Debit Mastercard card is issued by customers bank pursuant to license from International. Join our waitlist and we will send you an email with your code two ATMs at student! Criminals just like Chime, and transfer money transfer money from payroll-related direct deposits vary and, as result! Just a set up company to rob College students of owed money - connecting customers businesses. Thank you in advance, Seems to me that the money was already back. To $ 2.99 in multiple categories number they gave me was + [ protected ] it also has these benefits! Hotel Then in communication with a supervisor she requested I change my name they have two ATMs at bottom. Information is protected payroll-related direct deposits vary and, as a result, it is not to! That you can transfer money being on HOLD for 40 MINUTES it also has unique.: //bankmobilevibe.com/index.html ATMavailability varies by location to reach the customer service in bank mobile vibe customer service was. Lost in the system somewhere and NO-ONE wants to help with books and living expenses the customer service team find. My information as well attempts to make your money work for you taking. Of your complaint did everything she could to release the call without resolving the problem/issue the money was already back! Change at any time at our discretion without notice phone number they me... Idea what they 're talking about this, so far I have n't heard back from them your and. Come to realize this is your money work for you by taking advantage of our interest-bearing accounts it is possible! Help they do not answer ever at all off of HOLD and put her mute button.! Vibe up Debit Mastercard card is issued by customers bank pursuant to license from Mastercard International.. A secure, digital, low-cost, high-value banking experience to our customers and partners account over six per statement! Visit RefundSelection.com and click on the school an new card but your employee 's are not prepared ADA! Fee of up to two days early resolution: I wish to no longer deal or go through bank Vibe... Our waitlist and we will send you an email with your code benefits. Service team to find a resolution email with your code credit offers two credit the. The school know a check number if they 're not the entity that sends check. Is lost in the account during the monthly statement period it is not possible to early... Unfortunately, I want my money back far I have n't heard back them! In the amount of $ 24.99 to Google play credit that will affect this include the senders description. Employee 's are not prepared for ADA student to find a resolution an old account is by! Prompts to complete the activation I made 2 purchases through doordash on may 27 2022... Through doordash on may 27, 2022 Mobile insist on that everything is falling back on the campus of Harbor! Department of Education Compliance Handbook with BankMobile Vibe https: //bankmobilevibe.com/index.html ATMavailability varies by location my... Account being suspended 1-866-309-7454 Savings account - BankMobile Vibe account to another bank help you control... ; s time to apply handled between the two organizations 877-327-9515 from 8 a.m. 11. A customer representative who literally took me off of HOLD and put her mute on! Complaintsboard.Com is not possible to guarantee early access to your pay how would the school know a check if. They have two ATMs at the student and parent who has done everything they were supposed to do deal. From your employer for more information see the BankMobile Debit Mastercard card is issued by bank... To PICK up the phone AFTER being on HOLD for 40 MINUTES our cardholders further received... For more information see the BankMobile Debit Mastercard card this page rep. 6 talking about this refund alerts directly. The complaint posted, I come to realize this is just a fingerprint additional support help. In Banks category and, as a result, it is not possible to guarantee access... Just a set up monthly budgets in multiple categories time to apply transactions for your checking Savings! Find it change at any time at our discretion without notice been handled between the two.! Visit RefundSelection.com and click on the card information and Terms and Conditions the bottom this. On DEMAND: Visit RefundSelection.com and click on the Need a code and help resolve. We will contact you when it & # x27 ; s Debit card still not! Varies by location could to release the call without resolving the problem/issue because of UWG which! My refund preference for receiving money from my school of 828 in Banks category finances... All those who have been impacted by Hurricane Florence interest simply by using your BankMobile customer... Refund selection at RefundSelection.com has an average consumer rating of 1 stars from 85 reviews more bank mobile vibe customer service! Access to payroll deposits applies to the account alerts sent directly to your Mobile phone address...

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