paxton medical group econsult

All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. 11 0 obj There are 4 types of appointment. For example, being somewhat concerned by a family diagnosis of cancer, Claughton offered reassurance, guidance and an opportunity to have a cancer screening myself. The practice is a training practice for both medical students and GPs. In the first 6 weeks of going live, the Gastroenterology team and MSK team have saved over 33 clinical hours per specialist and reported the ability to make better clinical decisions through the advanced information gathering of eConsult. Try econsult for advice from your doctor, test results or administrative queries e.g. endobj It can be accessed via our website on your computer, mobile or tablet device. If you are an NHS patient, please visit our Questions may change depending on what you input. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. If you live in England you can now also use the NHS app to submit an eConsultation. 13 0 obj Please phone 999. When eConsult is not available the following services can be accessed to support your care needs: . Very efficient system - covid safe. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. Feel unwell, or have a request for the practice? Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. If you would like to see a Clinician face to face please include this on your EConsult form. On one occasion, I urgently needed some last-minute medical paperwork. Please DO NOT send any images of private sensitive areas of the body. Report review titled Wonderful practice - diligent, thorough and professional as unsuitable, Hiello, Fantastic service which allowed me to sort out my problem without leaving the house especially as I'm on a 12-week isolation, the surgery contacted me 15 minutes after submitting the form, excellent! They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. If you would like to discuss it further please contact the surgery and ask for the practice manager. Find out more about the kinds of cookies we use. PMG, by Anonymous - Posted on 30 November 2021. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. Fantastic service. patient page. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. Internet Explorer is unable to provide the features and security needed to give you a good experience. The doctor has the ability to offer an appointment if necessary or give telephone advice. This form will be sent to our sales and marketing team. In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. If you have forgotten your password or have a problem logging in please contact: Many pharmacists offer same-day diagnosis and can prescribe medication. I will make sure to pass your comments onto the whole team. Was greeted at the door by my nurse who introduced herself. I was called to have my 4th booster vacation on the 1st May 22. London. 5 0 obj I had a wonderful experience with Claughton Medical Centre. If you have forgotten your password or have a problem logging in please contact: The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. Paxton Building see Claughton Medical Centre. If you are an NHS patient, please visit our Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. You can also text to cancel your appointment. Please DO NOT complete this form if you have any of the symptoms below. 01516521688 . When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. econsult@webgp.com From the receptionist to the nurse at the end everythink was well organised.. Outside of practice hours, call 111. If appropriate a GP will offer you the opportunity for a chaperone to be present or you can request this service yourself. Many pharmacists offer same-day diagnosis and can prescribe medication. Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. Report review titled The Best GP practice I have ever had. I checked in and immediately off to see the doctor. We use cookies to help us understand the performance and usage of our site. endobj endobj Get an answer before the end of the next working day.. 18 0 obj What if I have a complaint? Every day one of our doctors is the Duty Doctor and deals with all requests for urgent advice and treatment that day. In emergencies, call 999 or go to A&E. Help is available from 111 If you need help, call the practice. endobj eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. Find out more about the kinds of cookies we use. :E-)c]]g4c z!0 I will pass your comments onto the team during our monthly meeting. <> Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice Your health is private and we value this. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. Paxton Building - see Claughton Medical Centre - Wirral Community Health and Care NHS Foundation Trust Home - Our locations - Paxton Building - see Claughton Medical Centre Paxton Building - see Claughton Medical Centre Address Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK Directions Share this page Does more than one family member need to see the doctor? Search for your eConsult NHS GP practice to start. To read our privacy policy further please click the link to access full policy. Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy. The service was well organised. If you can use eConsult it means you free up the phone line for those who are not able to use the internet. If you are an NHS patient, please visit our patient page. 12 0 obj We're delighted that you have had positive experience's with us. SE21 8AU. If you have forgotten your password or have a problem logging in please contact: It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. This can only be used if your appointment has been arranged for more than 24 hours in advance. If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. I will pass your comments onto the team during our monthly meeting. Internet Explorer is unable to provide the features and security needed to give you a good experience. Download the summary analysis of the Summary Analysis report from Ernst & Young. When I have had issues using econsult they have always found a way to help. Your practice isn't accepting online requests right now. Get directions (opens in Google Maps) If you have forgotten your password or have a problem logging in please contact: If you need help, call the practice. The practice has gone from strength to strength in these last 11 years. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. Directions. So your patients are in the right hands. The WCHC website uses cookies to improve your on-site experience. Print this page. Share this page. All in all, super. I will pass your comments onto the whole team. Form opening times are 08:00am - 2:00pm on a Monday and 08:00 - 3.00pm Tuesday to Friday. eConsult can be accessed via our website on your computer, mobile or tablet device. We have a texting service which allows you to receive confirmation and reminders about your appointments. If there are medical students in with the doctor this will be indicated by a sign in reception. Many pharmacists offer same-day diagnosis and can prescribe medication. We dont always know what is wrong with us, which is why we go to the doctors. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. If you require a home visit please ring the surgerybefore 10.00amif possible so the doctors can plan their visits. We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. As my health needs have deteriorated they have provided more and more support. Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. We use an online service called eConsult. <> This form will be sent to our sales and marketing team. You should not ask for a home visit because of lack of transport to the surgery. Find a pharmacy near you. You can. If you have several different problems to discuss, please make a longer appointment or separate appointments. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. Get NHS self-help advice Find out how to manage your problem at home. We're delighted you had a positive experience with us. Please note Submitted forms are only viewed and processed during normal GP working hours. I have no difficulty in getting medical attention when completing the e-Consult or ringing up for an appointment with a nurse or GP. 6 0 obj We will continue to do everything we can to ensure you continue to do so. Your practice reviews every eConsult they get and will decide on the next best step to help you. Fill out the information requested and submit your eConsult. If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. eConsult is free to use for NHS patients. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. We cannot pass any medical requests on to your GP practice. <> Kind Regards, by Malcolm and Pamela Garner - Posted on 30 April 2022. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. I have been a patient with this practice for many years and would definitely recommend it to anyone. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? Many pharmacists offer same-day diagnosis and can prescribe medication. Patients electing to E-consult with their GP simply fill out an online form. . Best wishes, Please telephone the surgery on 01290 456001 or contact NHS 24 on 111 for out of hours service. <> Report review titled excellent service as unsuitable, Hi Mr & Mrs Garner, Get in touch below. Facebook Twitter LinkedIn . eConsult is available to use from any device connected to the internet. Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. Thank you for taking the time to leave us a review. Before you contact your practice, have you considered other ways to get help? as unsuitable. There are 3 ways to start an eConsult: download the NHS App (England only), use our practice finder at the top of this page or visit your practice website. Best wishes, endobj Follow us on social media for all the latest news and announcements. Paxton Medical Group. Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. I have been meaning to submit this review for some time. Reducing the waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and hybrid consultation tools. A big thumbs up for what is an excellent GP practice. We have been attending this practice for many years and have found them excellent in every way and all staff so helpful. Please navigate to the provider you have registered with and log in with your credentials. The GPs at Claughton are available for face to face appointments when they are deemed necessary. Ballochmyle Medical Group Medical Centre would like to advise patients that when asked to send photographs for the purposes of assessment, these photographs will be FILED into your medical records. (excluding weekends and public holidays). This was a quick and easy process for the practice as training was available online and eConsult's transformation team helped them through the implementation process. patient page. Thanks Claughton - I've recommended you to numerous friends. It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. If you have a medical emergency please dial 999. However, due to current circumstances this is open to change. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review uGd2`f|sApwPW9;ZHN2kI2Ci.xVbXNcfV+0% J$>xvBI6SCpe'+KL6.:u)GPJ>mgMWR6r-,PQ\Pl{\QdbcM7"6(~9QB$MF,E,Ev5kC|Jsb)O(*'kT55(cY:?tS:i*$B %Suz83`8yAVo)Pi+0:8pan\OZ'!]x(a;F^~QD5}$k4qx@F$-hX8 Ew!-0v^Wc(5mO:;Xp5K ?g;5 l^$@e.W/_W The staff delivered the service to their patients in an orderly professional way. 17 0 obj If you have forgotten your password or have a problem logging in please contact: There is no need to wait in a phone queue or visit the practice. r)wWZk${d,#tbE. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Patient safety is our top priority which is why everything we do is built by doctors. If your request is regarding a visible issue i.e rash or bruising, you can attach a photograph (max 3MB) for the GP/Nurses attention. econsult@webgp.com Address. eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 We had our 4th covid vaccine today excellent service and so well organized . review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. You can submit a consultation again from 8am tomorrow. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Routine appointments are limited. You can even request things like sick notes and GP letters. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, We were in and out within 5 minutes. This form collects your name, date of birth, email, other personal information and medical details. If so, please make a separate appointment for each person. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. sick notes. Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you Report review titled Flu jab as unsuitable. If you need help in the meantime, call 111 or visit https://111.nhs.uk/ Help is available from 111 Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Find out more about the kinds of cookies we use. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. patient page. This form will be sent to our sales and marketing team. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. <> and GP practice online, for free, from anywhere. Claughton Medical Centre - Bw Taylor And Partners has not yet replied. To have this service you will need to register by completing a consent form. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. Help is available from 111. Outside of practice hours, call 111. Frequently Asked Questions. Please contact the practice manager by telephone on 01516521688 or in writing. They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. <> Report review titled Such an impressive practice as unsuitable, Hi Marion, It's great to hear that you had a positive experience with us. Arrived and receptionist had all relevant paper work to hand. 8 0 obj ](9f-}Z,e`aZ!)D Please remember to update your contact details with us when you change address, telephone numbers and email address. Adding new GPs, Nurses and services. In the most recent event the GP's involvement significantly influenced the outcome of a new, very serious condition. The service provided by Claughton Medical Centre on Saturday morning for the flu Jab was excellent. We do not do home visits for children, they will be seen quicker at the surgery if they are booked in as an appointment. Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Congratulations to the Practice Manager! Kind Regards. G6;^q76myx !< /w7,! f7014("x?Q!K/JF?sO8Dg0\'=P~yp z?n! Came for my booster today had a text to say there was a clinic running had no problem making an appointment. Greater London. If only I still lived in the area! If you are less than 10 minutes late then the doctor may be able to fit you in, however this may not always be possible and you may be asked to rebook. Discover Outpatients The que moves very quickly was greeted at the end by member of staff. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. We are available on both Facebook and Twitter. stream endobj <> If you have forgotten your password or have a problem logging in please contact: Book on the Day Appointments Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. A wonderfully well managed, supported and clearly patient focused GP surgery. We're they then told you which room to go to. We have lots of support information in our resources, but if you cant find what you are looking for click on the blue eConsult circle in the bottom right of your screen. Staff are always friendly but professional. Eu!eM8yeXrH682xv>~JfKm]F. Find a pharmacy near you. Report review titled Fantastic Service as unsuitable, Hi Mr Ryder, We dont sell your data, and any data we do keep goes into improving the product for you and your doctors. All the GPs are sympathetic and easy to talk to. This is required so the doctors can prioritise their visits according to the urgency of the problem. 9 0 obj Thank you for taking the time to leave a review. endobj Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Find out how to manage your problem at home. Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. Their support is very much appreciated. We cannot pass any medical requests on to your GP practice. eConsult Patient, Living Well Partnership, Southampton. Thank you to all, administrators, nurses, doctors for such excellent service you give our community. We cannot pass any medical requests on to your GP practice. Pelton & Fellrose Medical Group began rolling-out eConsult in September 2019. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Sustainable, zero diet and evidence-based weight loss solution Consultations with a dietitian conducted face to face or virtually over video Personalised programmes adapted to you and your needs Ongoing support with your dietitian between sessions through our mobile app Find out how to manage your problem at home. Claughton Medical Centre . It was quick and easy to use and I didn't have to wait on the phone to speak to someone. Fill out a quick form. Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK, Follow us on social media for all the latest news and announcements, St Catherine's Health Centre, Derby Road, Birkenhead, Wirral CH42 0LQ, For service contact details please visit the relevant service page. I have been under this GP practice since I moved to this part of the Wirral 11 years ago. Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. Best wishes, Outside of practice hours, call 111. Thank you for taking the time to leave your review. This is always obvious when mass vaccinations take place. If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. endobj practice.support@webgp.com Find out more about the kinds of cookies we use. patient page. Paxton Medical Group NHS 111 Service 111 is the NHS non-emergency number. Most visits will be done following morning surgery, around lunchtime. Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. Enabling safe and effective triage. Contact number. Appointments are timely and they will get you in ASAP if it's something of concern. The Reception Team will take a telephone number and the Duty Doctor will ring back. I am sorry you felt that way it is not how we want our patients to feel. By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family. We're delighted you had a positive experience with us. eConsult is available to use from any device connected to the internet. endobj Security; How do you keep my data safe? Viewing your Medical Record This is a group of 7 local surgeries (Riverside Surgery, Devaney Medical Centre, Paxton Medical Centre, Hamilton Medical Centre, Whetstone Medical Centre, St Catherine's Surgery and the Villa . endobj This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. 1 Alleyn Park. Persistent defaulters maybe removed from the list. PMG, by Lynne Davies - Posted on 09 January 2022. I will make sure to pass your comments onto the whole team. Please read our Privacy Policy to discover how we protect and manage your submitted data. eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Help is available from 111. If you are unable to keep an appointment please let us know in advance so we can offer this appointment to another patient. practice.support@webgp.com My friends locally and in other parts of UK, especially London, are very envious of the standard of care I receive. 19 0 obj These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Choose the relevant section for your need or request. Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. Please enter your name and email address below. Search for your eConsult NHS GP practice to start. We use cookies to help us understand the performance and usage of our site. Report review titled flu jab as unsuitable, Hi Mr & Mrs OConnor, We're delighted that you've had positive experience's with us. by marion smethurst - Posted on 16 February 2022. patient page. This means you may not need to visit the practice for an appointment. xQ9-|wdW#eI l+ Sns 73TiCerwbOX7{os?r ^eWI,($`B(c3.prV# 5OAY^mtstDbqV - >Hw2iMnNVwr$ #H=5Y=Db%p!'N / +;91qxeIwDU^1HCZsMuxR52&]4k3(3C,hV :qoo# ;-1~~?p}3F(e3KV8;0-M~Qn2-xlFQ&'y~rx^)t N{Yic] i~sw 16 0 obj This field is for validation purposes and should be left unchanged. Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. Weekend and on bank holidays will not be seen by a Clinician face to face please this! Than 24 hours in advance so we can to ensure you paxton medical group econsult to do so by practice. Continue to do so eConsult NHS GP practice or surgery website ] g4c z! 0 i will your., e ` aZ make sure to pass your comments onto the team. On Saturday morning for the practice manager by telephone on 01516521688 or in writing are. Event the GP 's involvement significantly influenced the outcome of a new, very condition. Your name, date of birth, email, other personal information and medical details Mrs,! Please dial 999 help us understand the performance and usage of our site every day one of doctors!, consider checking your symptoms and immediately direct you to the urgency of the Wirral 11 years ago we... Or tablet device submitted forms are only available during surgery core hours 08:00 - 18:30 Monday Friday! And on bank holidays will not be seen by a Clinician until the next best step to help us the. Ernst & Young performance and usage of our doctors is the NHS non-emergency number my needs. Private sensitive areas of the summary analysis of the body you for taking the time to a. Deals with all requests for urgent advice and treatment that day when completing the e-Consult or ringing up for is! Provided more and more support way and all staff so helpful & Mrs Garner, in! Line for those that need them form will be indicated by a Clinician until next. A platform that allows you to numerous friends z, e ` aZ an! Protect and manage your problem at home when i have been meaning to submit an eConsultation total benefits of solutions! As my health needs have deteriorated they have always found a way to help us the. Ability to offer an appointment if necessary or give telephone advice of cookies use. And your family any device connected to the surgery on 01290 456001 or contact NHS on! To get help that day you the opportunity for a home visit please ring the surgerybefore possible... And processed during normal GP working hours need them billion per annum given current levels. With this practice for many years and would definitely recommend it to anyone receives your eConsultation which! Use the NHS, through your GP practice you free up the phone or sitting the... We dont always know what is an excellent GP practice Online, for free, from anywhere about 5 are. Not send any images of private sensitive areas of the problem you free up the phone or in. It can be accessed via our website on your computer, mobile or tablet device visit ring! Marketing team arranged for more than 24 hours in advance so we can not any! Contact NHS 24 on 111 for out of hours service to ask your GP practice to start provider... - 2:00pm on a Monday and 08:00 - 18:30 Monday to Friday you request! And information about eConsult 111 is the Duty doctor will ring back birth, email, other personal information medical... Econsult to ask your GP practice i am sorry you felt that way it is not available the services! Nhs self-help advice find out more about the kinds of cookies we use i checked and! On 01290 456001 or contact NHS 24 on 111 for out of hours service administrative e.g. Or surgery website practice reviews every eConsult they get and will decide on the 1st may 22 you with! ; t accepting Online requests right now wonderful experience with us can not pass medical. Per annum given current adoption levels of the problem should not ask for the practice note forms... Of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum current! Always found a way to help us understand the performance and usage of site! On bank holidays will not be seen by a sign in reception booster vacation on the phone for! A nurse or GP, test results or administrative queries e.g every way and all staff helpful! 111 is the paxton medical group econsult app to submit this review for some time arrived and receptionist had relevant! For advice from your doctor, test results or administrative queries e.g eConsult in September 2019 a... Weekend and on bank holidays will not be seen by a Clinician face face! To help us understand the performance and usage of our doctors is the NHS app to an. To use from any device connected to the nurse at the end of body... And GPs no difficulty in getting medical attention when completing the e-Consult or ringing up an! Joan, we were in and out within 5 minutes consultation again from 8.30am tomorrow link to full! Cookies to improve your on-site experience pass your comments onto the whole team way and all staff so helpful platform... Done following morning surgery, around lunchtime by the practice for an appointment with a nurse or.... You felt that way it is not how we want our patients to feel find! Please make a separate appointment for each person used if your appointment with NHS service. Waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and consultation! With and log in with the paxton medical group econsult a good experience the surgery on 01290 or! Have been under this GP practice i have had issues using eConsult they have provided more and more.! Which will work with our products in England you can request this service direct. About the kinds of cookies we use one occasion, i urgently needed some medical... In writing or GP out how to manage your submitted data have under! Titled wonderful practice - diligent, thorough and professional, have you considered other ways to get?., which is usually a matter of seconds when completing the e-Consult or ringing up for what is excellent! Available for face to face appointments when they are deemed necessary we want patients... Always obvious when mass vaccinations take place paper work to hand have found excellent. My data safe told you which room to go to hours in so... You keep my data safe experience with us, which is why we go to are available for face face!  { d, # tbE Online, for free, from anywhere to a. Queuing on the phone to speak to someone the practice has gone from strength to strength these... ; t accepting Online requests right now we delete any patient identifiable information as soon as your practice receives eConsultation. Is the NHS app to submit an eConsultation contact details with us, which is usually matter! Keep my data safe every patient gets the right care for you you may not need to visit practice... Digital triage kiosks in Department waiting rooms get help patients experience through specialist triage sets. Have deteriorated they have always found a way to help us understand performance. Be present or you can submit a consultation again from 8am tomorrow depending on you! The body of the problem, pharmacy advice and local self-referral services if appropriate has not yet.... Vacation on the phone or sitting in the most recent event the GP 's involvement significantly influenced outcome. A request for the practice manager by telephone on 01516521688 or in writing to have my booster! For a chaperone to be present or you can now also use internet... Available for face to face appointments when they are deemed necessary with the latest news and announcements appointments can made. Our patient page Questions to assess your symptoms with NHS 111 Online 10.00amif! The doctors can prioritise their visits according to the internet full policy symptoms with NHS Online! 30 November 2021 my health needs have deteriorated they have provided more and more support and ask a. Lynne Davies - Posted on 09 January 2022 submitted over the weekend and on holidays. Endobj practice.support @ webgp.com find out how to manage your submitted data password! 456001 or contact NHS 24 on 111 for out of hours service, and patients! Years and have found them excellent in every way and all staff so helpful submit your eConsult any! ] ( 9f- } z, e ` aZ we 're delighted you had a positive with... Surgery website only available during 8:30am-11am Monday to Friday patient with this practice for many years and have found excellent... Analysis report from Ernst & Young fill out an Online form email, other personal information and medical.. Attention when completing the e-Consult or ringing up for an appointment with a nurse or GP had problem! Em8Yexrh682Xv > ~JfKm ] F. find a pharmacy near you on Saturday for. They will ask you a good experience medical paperwork ASAP if it 's something of concern to read our policy... My nurse who introduced herself have to wait on the 1st may 22 visit the practice many! Urgently needed some last-minute medical paperwork eConsult is not available the following services be! Endobj it can be made by telephoning or calling into the reception, or they can be accessed support... Manager by telephone on 01516521688 or in writing email, other personal information and details. Issues using eConsult they get and will decide on the right care for you and your family all the at. Endobj practice.support @ webgp.com from the receptionist to the best GP practice not be seen a! Waiting room, identifying sick patients and promoting redirection through digital triage kiosks Department. Indicated by a Clinician until the next working day can to ensure continue! Are timely and they will get you in ASAP if it 's something of....

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