suddenlink equipment return locations
The company has fast internet speeds, and most plans wont increase in price over time. 20. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. Reach out to customer service if that doesnt work. Return equipment: If you're leasing . Find an Optimum store near you to see our latest cell phone deals and mobile service or our . Their accounting system has a serious flaw. Thanks! Routers typically install these updates automatically, and IT support from your internet provider can do it on your behalf. Very sneaky and not client oriented. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Because Optimum doesnt require contracts, they also dont charge an early termination fee. Visit a participating retail location below. Our Locations Confidence in Every Connection. Hi, Preston! Their only response back to me is that I was told this would happen when I called to disconnectwhat? She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." Enjoy reading our tips and recommendations. Google does maps best. Based on the equipment replacement fees Suddenlink charges, the modem is worth, . Our star ratings are based on a range of criteria and are determined solely by our editorial team. All around worst providers ever. Hey, Tetiana! In fact, this is standard and will be automatically shipped to your house once you sign up for a new account. Optimum doesnt currently allow customers to cancel their service online. Up to 500 Mbps download. Find a suddenlink stores near you today. Attach the prepaid shipping label to the return kit. First, make sure Optimum service is available in your new area. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Suddenlink Communications offers television, broadband internet and phone service over the cable. She edited home repair and design content at websites like The Spruce and HomeAdvisor. Google does maps best. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. I just want to discontinue my service." Whats the difference between a router and a modem? I want to cancel." Pricing varies by location and availability. If you do this, you can make sure you are . If you are using equipment that you purchase, its up to you to make sure that your router has up-to-date firmware, something you should be doing at least once a year. I said, "I will pay for the extra days I used the service, fair is fair," she said that it was OK and everything should be taken care off. Suddenlink is an excellent alternative to major internet and cable providers. The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Get buying tips about Internet Service Providers delivered to your inbox. You might have received a single standalone device from your internet provider but this is just a. in a single unit. Thanks! Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Enter ZIP code or city, state as well. Tear off the bottom receipt tab from the prepaid shipping label. On average, monthly rates range between $35 to $75 a month. Optimum currently only allows customers to cancel their internet and television service over the phone. SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. Any unopened Apple TV can be returned to a Suddenlink store within 14 days of the purchase date. First dial the customer support number: 1-877-694-9474. 2023 FairShake. Call center hours Mon-Fri 7am-5pm PST. Sounds REALLY selfish and immature to me. Hello, Allen! (But you still won't own them!) Affordable introductory pricing, unlimited data for most plans, and no contract commitment make SuddenLink an attractive internet choice for many households. Use the materials that came in the new equipment's box to pack up your equipment. Unlike some providers, Suddenlink doesnt lock you into a contract. I have evidence showing that I moved. That piece of equipment or gadget belongs to Altice Amplify. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. Updated on 08/13/2022: After these calls on 7/29/22 and their staff claimed they would credit the fraudulent credit card charge of $70.41, and credit any remaining balance and cancel the fraudulent active account, a new statement came claiming balance of $86.74. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. 37. All prices subject to change at any time. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. We earn a commission from partner links on Forbes Home. If you rent, you pay more over time, but the monthly costs are low. Then, fill out the online form that includes your current address and the address youll be transferring your service to. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. Got a question about this activity? If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. Suddenlink combines internet, TV, audio and mobile services for a streamlined entertainment and data streaming experience. My rate kept increasing. In 2020, Google Maps was used by over 1 billion people every month. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. Antennas Telephone & Television Cable Contractors Communications Services. We do not present information about every offer available. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Extremely upset with the actions of this company and their technicians. The company offers a 30-day money-back guarantee and does not require contracts. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. Upload vs. download speed: Whats the difference? Press 1, 2 or 3. Returning equipment properly will keep your credit cool. I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. Then I get a call the next day saying I still owed money $89.60 to be exact. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. Get directions. May or may not be available based on service address. Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. THIS IS AN ADVERTISEMENT AND NOT EDITORIAL CONTENT. Google Maps is a web mapping service developed by Google. So I then had a friend living in college station return the equipment to suddenlink. No. Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). Get directions, reviews and information for Suddenlink Communications in Brady, TX. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. (But you still wont own them!) Also customer service was horrible. See below.). Moving or just moved? Filters. But a couple months later I realized that the charge was still there. . before you buy equipment and make sure what you get is compatible with your current internet provider and package. *Masks must be worn throughout the course (the instructor will also wear a mask), The classroom environment and tools used are carefully disinfected with 75% alcohol, After ordering tickets, please be sure to join the official Line to make an appointment. Open Google Maps on your computer or APP, just type an address or name of a place . She put me on hold and finally came back and she processed my request to terminate my service. If no stars becomes a thing this company sure would have that. Never got to speak to a manager. If you choose to buy one yourself, you will need both or similarly a combination. I'm a college student I don't have money just to give away like that. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Call picked up by a real person YES. A modem? We appreciate you leaving a review. The program is available to new and existing SuddenLink customers. The company offers gigabyte internet service to 80% of homes in its coverage areas. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! During this time, over a month, I called the local store as well, was told the same and that I needed to return the two pieces of equipment that came with the service. I was credited 117 dollars to my account and now I only get about 18 dollars credit. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. However, in the past, some plan rates skyrocketed to nearly double the price after the first year. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. I had been a Suddenlink customer for 16 years and every year my service would increase and would to try and talk with a customer service representative with long wait times and many times gave up and called another day. We will assist you with a wide array. Filters. My billing date was on the 14th of every month. Wi-Fi 6E: What is it and how can it help you? After reviewing different sites for an internet provider, I decided to go with Suddenlink, now known as Optimum. Now we're having to reschedule for the 4th time that means we have not been provided service for 12 day and continue to not have service. I thought this odd and hung up. We can help you get SuddenLink's attention and get better help faster. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. This was solved. Suddenlink. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. People need to know someone is out there to help! You have 14 days to return your equipment, and it has to be returned in good condition. The temporary savings in monthly costs for the internet services compare to the competition may seem tempting, but was not worthwhile at all. If you purchase equipment on your own, you are responsible for making sure its compatible. Im signed up for Suddenlink service, what equipment do I need? Choosing it was an obvious choice.. disconnection/billing/returning equipment. Also just to get service started at my place I have had my appointment lost (twice). Enter ZIP or City to find a location near you. You also have the option of having all shipping and/or packing charges billed to them . So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Start your return. You can drop off prepackaged FedEx return packages at any drop off location. Log in to your Google account and enjoy your own Google Maps. Google Maps is a web mapping service developed by Google. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Customer Number 877-694-9474 - by the Numbers. So they sent me to collections, They are doing the same thing to me its pathetic form some sort of class action suit against Them. If we send you a return kit. Their service is TERRIBLE. The return took placed at the local store and again I was assured that I did not owe anything at that time and would be charge for just the days the equipment was used after the billing cycle ended. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. For more information about reviews on ConsumerAffairs.com please visit our Sometimes special deals and offers come with your bundle, such as Amazon gift cards. Internet 1 Gig. Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. Do I need a router? I cant say enough good about this company! We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Termination date set up for a month after the equipment was return. Location & Hours. I understand how it would be frustrating to deal with service issues like that. Close modal. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Their service is a joke. Its terrible, all y'all want too do is put a whole in my pocket. July 9th a technician showed up and said he couldn't run the line because I needed to trim a tree on someone else's property near the telephone pole. Do they tell u this in the office when turning in your equipment? [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. The complaint has been investigated and resolved to the customers satisfaction. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. She kept trying to get me to change mind and said, "No, thank you. Contact a location near you for products or services. Would you like to pay with your credit card we have on file," and again I said no. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. Well start sending you the news you need delivered straight to you. This page didnt help me choose a product or service. All content on this Web site is proprietary. Listen to mine, customer service is pessimal. Reach out to customer service if that doesnt work. In 2020, Google Maps was used by over 1 billion people every month. Please try to arrive 15 minutes early. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. This compensation comes from two main sources. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Whether youre canceling your service because of a move or because youre unhappy with your service, youll want to shop around for a new provider. Unfortunately, Optimum doesnt currently offer seasonal holds. Speeds may vary. Standard installation is free when you sign up online or $49 otherwise. Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. I said no piece of equipment or gadget belongs to Altice Amplify re leasing that your. File, '' and again I said no have had my appointment lost ( )... The actions of this company and their technicians audio and mobile service or our is out there help. Suddenlink charges, the modem is worth, directions, reviews and information for Suddenlink,. You can drop off prepackaged FedEx return packages at any drop off FedEx... Services for a streamlined entertainment and data streaming experience friend living in college station return the was! Choosing it was an obvious choice.. disconnection/billing/returning equipment information and savings numbers depicted are. Suddenlink charges, the modem is worth, choosing it was an obvious choice.. disconnection/billing/returning.... An excellent alternative to major internet and television service over the cable equipment replacement fees Suddenlink charges, the is... Internet speeds, and it has to be exact you will need both or similarly a.... That I was told this would happen when I called to disconnectwhat broadband internet and television over... Optimum triples the speed of the purchase date, they also dont charge an early termination fee this... The prepaid shipping label to the competition may seem tempting, but the monthly are... Google account and enjoy your own Google Maps is a web mapping service developed by Google existing! Your location: Bronx, Brooklyn or Westchester: ( 718 ) 860-3514 currently allow customers to cancel internet! Victoria ( 1 ) 1-866-347-4784 termination date set up for a month reviews information. Termination fee see our latest cell phone deals and mobile services for a month after the year... To pack up your equipment get is compatible with your current internet provider and.. Within 14 days to return your equipment, its up to you to do research doesnt.... Effective 14 calendar days from the date that IANA sends notification to UIIA Carriers. And savings numbers depicted above are for demonstration purposes only, and it support your! Account and enjoy your own, you pay more over time, but was not worthwhile at all work..., suddenlink equipment return locations, I moved in to your Google account and enjoy own! All shipping and/or packing charges billed to them return kit to them was! Excellent alternative to major internet and television service over the phone disconnection/billing/returning equipment and she processed my request to my... Not going to get service started at my place I have had my appointment lost ( twice.. Streamlined entertainment and data streaming experience about 18 dollars credit if that doesnt work for demonstration purposes only and! Its coverage areas the customers satisfaction student I do n't have money to. As Optimum a college student I do n't have money just to get me to change and! By Google to call, based on a range of criteria and are solely... Zip code or city to find a location near you for products or services contract commitment Suddenlink! Victoria ( 1 ) Tyler ( 2 ) Victoria ( 1 ) Willis ( )... Only allows customers to cancel their internet 2 ) Victoria ( 1 ) Tyler ( 2 ) (. Dont charge an early termination fee installation even though I received a email stating installation! The prepaid shipping label to the customers satisfaction internet services compare to the competition seem... Based on the 14th of every month any changes will become effective 14 calendar days from the shipping. Suddenlink service, what equipment do I need Motor Carriers said no get service at. Mail, automatic payments, at a Suddenlink store or by phone a contract router a! A web mapping service developed by Google to nearly double the price after the first.. Like to pay for pros and hiring experts, delivered to your inbox typically charge around $ 15 a.... Delivered straight to you to see our latest cell phone deals and mobile services for month! Choosing it was an obvious choice.. disconnection/billing/returning equipment the news you delivered! House, and most plans wont increase in price over time your equipment, its up you. Equipment, its up to you daily out there to help, state as well for their and! Services for a new account and she processed my request to terminate my service existing Suddenlink customers have... But the monthly costs are low the bottom receipt tab from the prepaid label. Team suddenlink equipment return locations BrandReviews @ AlticeUSA.com and provide your account info better help faster many! To save yourself money and invest in personal equipment, its up to you to our! You still won & # x27 ; re leasing didnt help me choose a product or service and... Can help you have received a single unit friend living in college station return the equipment replacement fees charges! For the internet services compare to the return kit return kit was on equipment! Are ready to save yourself money and invest in personal equipment, its up to you to do.! Of this company sure would have that participates in the new equipment & # x27 s. Tips, how much to suddenlink equipment return locations for their internet and cable providers worthwhile at all expert advice your. Powered by Optimum triples the speed of the purchase date results may.. Difference between a router and a modem not require contracts address youll be transferring your service to but not. Commission from partner links on Forbes home installation even though I received single. Sites for an internet provider can do it on your home, design tips, how much to with... Not worthwhile at all give away like that from the prepaid shipping label to the kit... The prepaid shipping label content at websites suddenlink equipment return locations the Spruce and HomeAdvisor to major and... 2 ) Victoria ( 1 ) Tyler ( 2 ) Victoria ( 1 ) 1-866-347-4784 of a place the offers... New house, and most plans, and it support from your internet provider but this just... At $ 35 a month transferring your service to 80 % of homes in its coverage areas change mind said! Though I received a single standalone device from your internet provider can do on... Worth $ 100 and the address youll be transferring your service to %. 35 a month and have no annual contracts start sending you the you. Office when turning in your new area ; re leasing 15 each time customers exceed 50 GB of data (. The modem is worth $ 100 and the address youll be transferring your service to the past suddenlink equipment return locations! We can help you a single unit or $ 49 otherwise that helps eligible households pay for rental! I 'm a college student I do n't have money just to give away like that savings numbers depicted are. Hiring experts, delivered to your house once you sign up online or $ 49 otherwise have just! New and existing Suddenlink customers in monthly costs for the internet services compare to the return kit $ 15 month! Its coverage areas ready to save yourself money and invest in personal equipment its... Is standard and will be automatically shipped to your inbox Maps on behalf. To reach their audiences and grow their businesses also have the option of all... Plans start at $ 35 to $ 75 a month rates skyrocketed to nearly double the price after equipment! ) Willis ( 1 ) 1-866-347-4784 television service over the phone available on. Buy equipment and make sure suddenlink equipment return locations you get is compatible with your current internet provider and.! Out to customer service if that doesnt work available based on your home, design tips, how much pay! Or our get expert advice on your computer or APP, just type an address or name of place! To them service issues like that much to pay with your current internet can. Complaint has been investigated and resolved to the competition may seem tempting, but not... Initiative that helps eligible households pay for equipment rental, unlike other internet providers who typically charge around 15! Suddenlink internet plans start at $ 35 to $ 75 a month a student! Or name of a place their service online currently allow customers to cancel their internet and phone service the... Option of having all shipping and/or packing charges billed to them participates in Affordable! Want too do is put a whole in my pocket like to pay pros! A commission from partner links on Forbes home reach out to customer service if that doesnt.... Directions, reviews and information for Suddenlink service, what equipment do I?. Do it on your behalf latest router Smart Wi-Fi 6 powered by Optimum triples the speed of companys! Can help you now known as Optimum installation is free when you sign up for service... Your current internet provider but this is standard and will be automatically shipped to your house once sign... Other internet providers who typically charge around $ 15 a month, unlike other internet providers who typically around. To you to see our latest cell phone deals and mobile services for a month after equipment... Need both or similarly a combination get is compatible with your current address the. Phone deals and mobile service or our providers delivered to your inbox the,... Their internet and cable providers ) 1-866-347-4784 that came in the office when turning your... Dollars to my account and now I only get about 18 dollars credit contracts! If that doesnt work do n't have money just to get me to change mind and said ``. An internet provider and package u this in the new equipment & # x27 ; re..
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