2.The battery terminals must be protected from short circuit by insulating the terminals (e.g. Wheelchair assistance is available from airport to/from gates and between gates for connecting flights. If you will be bringing more specialized assistive devices like respiratory devices, needles or syringes, please call ourReservations Hotlinethrough the numbers above for further assistance. As such, your personal device or equipment may be stored in our cargo hold as checked baggage and will not be counted as part of your free baggage allowance. The passengers pay the fare like normal passengers. Senior CitizenWe have direct flights to the US, London and other international destinations for your convenience. How can I check-in online with Lufthansa? 3. No battery power rating (WH) limitation. If you are a resident Filipino PWD, you can avail of 20% discount on regular fares and VAT Exemption on fares in your DOMESTIC booking through our PAL ticket offices, accredited travel agencies, website, mobile app and Reservations Hotline . Will my power wheelchair fit on the airplane? You are entitled to stay in your own wheelchair until you get to the gate. Availing of the Senior Citizen Discounton your Domestic Flight*. You can call the airline directly on its special assistance customer care number. When providing assistance to passengers with disabilities who are navigating the airport, airlines are also required to provide assistance to passengers in the key function areas of the airport (ex. After that, you have to choose wheelchair assistance and then go to the. Some airports may direct you to a meeting area where your escort will be called to provide assistance. Please note: Use of Internet Explorer is temporarily not supported. The battery terminals must be protected from short circuits by insulating the terminals (e.g. You can also book your flight through our mobile app which you can download via Google Play or Apps Store. Please enter the length of your wheelchair in centimetres.
You can book your flight through our Reservations Hotline. Please check the requirements of the airport you will be traveling through. You may experience delays in the provision of assistance if you have not made the request in advance. Philippine passport; OR
An official website of the United States government Here's how you know. Use arrow up or down keys to access the calendar. At the gate, your wheelchair will be taken from you. When you land, we'll have a wheelchair waiting for you. Please enter the weight of your wheelchair in kilogrammes. We are happy to assist you in choosing your preferred seats suitable to your needs for a more comfortable flying experience. The airline can provide boarding and deplaning assistance at your departure and destination airports, and have your personal wheelchair available upon arrival at the gate or bag claim areawhichever you prefer. If you request to stop at the bathroom on your way to a departing flight, the airline personnel assisting you is required to stop at the entrance to a bathroom. These chairs are typically 18 inches wide. 2. Share sensitive information only on official, secure websites.
Please call the Hawaiian Airlines Reservations Department at 800-367-5320 for wheelchair assistance at the airport. Then, pick up the wheelchair youve requested at the ticket counter or wheelchair assistance center in the lobby. If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance. Your wheelchair will be returned to you at the gate once you reach your destination. Below are the following different types of assistance:-. What are the TSA security procedures for wheelchair users? Wheelchair service is available if you need it to and from your gate; between gates for connecting flights, and to baggage claim when you arrive at your destination. Singapore Airlines provides special care and assistance to passengers with disabilities at the airport, during the flight, or when making flight connections. If you have any questions about requesting airport wheelchair assistance, feel free to ask them in the comments below. The battery(ies) must be removed and carried in a strong, rigid, leak-proof packaging, which must be checked in. Choose Senior Citizen so the discount and VAT exemption will be applied to your domestic booking. Can I check my wheelchair at the boarding gate? Passenger requires an extra seat due to body size. Username and Password not match, please try again. Our sincere thanks to all valued customers and partners for your support! If the wheelchair assistant is cooperative and helpful, you can always tip a few extra dollars, which is always appreciated. Passenger is blind or has reduced vision. Justfindfares website is committed to providing you specific updates and accomplishes information for the various airlines where we advise you to choose the best flight securely. Be alert to gate and flight time changes and notify airline personnel of your need to move to a different gate, if necessary. Booking Wheelchair assistance Disability seating Special meals Packing for your flight Checking in for your flight At the airport During the flight Arriving at your destination Senior Citizen We have direct flights to the US, London and other international destinations for your convenience. Secure .gov websites use HTTPS Can I store my manual wheelchair on the airplane? 2. There are some simple easy that you can apply to get the services. Used by some airlines to identify passengers needing oxygen. These buses also have ramps to ensure easy access for passengers needing wheelchairs. They can be folding, non-folding, or collapsible. The regulations and packing requirements depend on the type of battery needed by your powered equipment. You must be able to walk up the stairs to the aircraft (if required) and make your own way to your seat. Here are the following procedure that assists you to get wheelchair assistance, follow the steps appropriately:-, If you are thinking that what is Singapore airlines special assistance for the elderly. Singapore airlines provide special assistance to its passengers at the airport free of cost; however, you must make your request time.
Here are the following procedure that assists you to get wheelchair assistance, follow the steps appropriately:- First of all, you have to open the official website of the Singapore airline and then move to the help option. Required fields are marked *. If you have a special request, for instance: help to carry an item, then you can pay a tip of around $ 1 to $ 2 per assist. We also have over 33 routes to domestic destinations within the Philippines. Booking through our mobile app
Disclaimer : I recommend that you make your flight reservations through Priceline, ensuring that you get the best deal across all airlines. Providing Assistance Throughout the Airport. You can book your ticket through the booking screen of this website. If you need a wheelchair during your journey, either onboard your flight or at the airport, and youve already purchased your ticket you can request one ahead of time in My Trips. Be sure to review the list of airline special assistance request codes before calling the air carrier. Any government-issued photo ID indicating Date of Birth (E.g. Fax: (+84-24) 38722375. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. (115 cm) and maximum weight of 7 kgs. If you cannot walk, you will be transported to your aircraft . In larger airports, they also have electric carts available for those who cant walk long distances, need a little extra help, or need to get to a gate quickly to make a flight. Receive email updates about the latest in Safety, Innovation, and Infrastructure. Passengers with disability are termed as special assistance and are legally entitled to support when travelling by air. The battery terminals must be protected from short circuits by insulating the terminals (e.g. You may reserve strollers 24 hours in advance via our booking portal or depending on availability, obtain one directly at any of our Information Counters across all terminals and Jewel. Travelers are advised to arrive at the airport at least two hours before their flight is scheduled to depart and be at the gate at least an hour before departure. Some passengers with mobility impairments may require medical clearance before flying. Most popular time to fly with an average 18% increase in price. Once your form is shared, the Singapore representative will get back to you with all the service updates as early as possible. After purchasing your airline ticket, youll need to contact the airline to request any special assistance that you will need at the airport. Contact JetBlue to get the ball rolling. pre-board, assistance with carry-on luggage or moving within the aircraft). Are airplane bathrooms wheelchair accessible? For more information on travelling requirements and guidance to submit the Passengers Information, please click here. Other Cities in the Philippines (Reservation Hotline), United States / Canada (Toll-free Reservation Hotline). Guidelines on Powered wheelchairs and electric mobility aids
Using a Wheelchair or Cart at the Airport, Wheelchair Policies at Top 10 U.S. Airlines, Wheelchair Policies atTop 10 International Airlines. Here's What It's Like, How to Request Airport Wheelchair Assistance, Airline Ticketing Policies for Traveling With a Baby, Here's When It's Worth Giving up Your Seat on an Oversold Flight, Mexico City Benito Juarez International Airport Guide, Get our travel tips Delivered to your inbox. by taping over exposed terminals). The airline suggests you arrive at the airport at least 2 hours prior to scheduled departure. Keep in mind, notice and approval is required at least 48 hours before your flight. First of all, you have to open the official website of the Singapore airline and then move to the help option. The battery(ies) must be removed and protected from short circuit by insulating the terminals. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Wheelchair/Mobility Aid cannot be stowed in an upright position. Book your Singapore stopover. The wheelchair/mobility aid may then be checked-in without restriction. IMPORTANT INFORMATION: Who Is Eligible for an Airport Wheelchair? For passengers requiring special seating arrangements - You can request by contacting your local Singapore Airlines office or reach out to the ground staff at the airport for assistance. Jillian Dara is a freelance journalist and fact-checker. For urgent help, you can also call the local Singapore Airlines office directly and request special assistance. You can also use this number to change or cancel a reservation, check in for . 4. When an airline is providing assistance to a passenger who is not independently mobile because of a disability, the airline must not leave the passenger unattended for more than 30 minutes. Global reservationDisability AssistanceWe want to make sure that your travel experience with us is as comfortable and as stress-free as possible. Advise airline personnel at the boarding gate of any assistance you may need (e.g. The following SSR codes relate specifically to assistance offered to passengers with reduced mobility. I promise to respond as quickly as possible! Check these cargo hold dimensions! If you believe your rights under the Air Carrier Access Act are being or have been violated, ask to speak with a Complaints Resolution Official (CRO). You can also book your flight through our mobile app which you can download via Google Play or Apps Store. Passenger is traveling with a dry cell battery-powered wheelchair. No. What are the TSA security procedures for wheelchair users? It is important that the correct code(s) be placed in your record to ensure that the assistance provided is appropriate and timely. Wheelchair required; passenger cannot walk any distance and will require the aisle chair to board. Good deal one-way. Please advise us at least 48 hours in advance through ourReservations Hotlineif you will be bringing your own powered wheelchair, ventilator, respirator, POCs, stretcher (optional service) and other self-owned mobility aids. Airlines also have special wheelchairs to help people board an aircraft and some airlines have plane-specific wheelchairs so that guests can be mobile on the flight. Our network and partner airlines. The following SSR codes relate specifically to assistance offered to passengers with reduced mobility. It can experience fluctuation in the prices and other flight booking services according to government rules, Texas and some other factors that are required to obey all our customers. 2.The removed battery(ies) must be protected from short circuit by insulating the terminals. Drivers License, voters ID, SSS/GSIS ID, PRC card, postal ID)
International carriers operating outside of the United States are not subject to the Air Carrier Access Act. Our site uses cookies. Traveling can be difficult if you have a disability or mobility issue. More Family Facilities From playgrounds to baby care rooms, we have all you need to entertain and take care of your kids. Please make sure that your hand-carried baggage does not exceed the maximum dimension (length+width+height) of 45 in.
Passengers who can walk onto a plane but need help getting from the terminal to the aircraft. Battery(ies) to remain in the device and securely attached to the wheelchair or mobility aid. Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Learn more about services available to seniors. I cannot cover long distances on foot but can climb stairs independently. You can book your flight through our Reservations Hotline. If you are both a Senior Citizen and PWD, you may avail of either the SC 20% discount, or the 20% PWD discount. 1. the check-in counter or boarding gate for the text stating your rights, particularly with regard How do I report Air Carrier Access Act violations? Upgrade your web browser for an enhanced experience. Passenger is traveling with a pet in cabin. After checking in, you can make arrangements with a gate agent to have a wheelchair or cart available at your transfer point or final destination. Wheelchairs and wheelchair escorts are available at every airport for customer use. Companion will be provided an adjacent seat. Although the airline may have notated in your reservation that you need assistance, the airline will not know that you are the person who requested that assistance if you do not self-identify. We also have an Accessible Travel Advisory Board made up of individuals with various disabilities. Once you arrive to the airport, you can alert a skycap at curbside or a Frontier representative at the ticket counter, and a wheelchair will be provided for you. For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message, Click here to find out more about the cookies we use and how to manage them. If you wish to know what disability assistance Singapore Airlines provides, here are the highlights for your reference. If you need further assistance on bringing your powered wheelchair or electric mobility aid for your trip, please feel free to call ourReservations Hotlinethrough the numbersabove. Assisting you from your aircraft seat on an arriving flight through the airport to the baggage claim area, terminal entrance, or vehicle pick-up location. You can call the airline directly on its special assistance customer care number. No, you don't need to pay extra for wheelchair assistance at the airport. Please enter your complete telephone number including the country code (e.g. Please enter the date or select a date from the calendar.
For hearing-impaired - The inflight safety videos are available in sign language so that passengers with hearing-impaired can go through them. For more information visit the Hawaiian Airlines Guests with Disabilities page. He/she requires a wheelchair to/from the aircraft. When a passenger with a disability requests assistance from an airline to move through the airport, the airline is required to promptly provide the requested assistance. If you are a PPS Club member, you can request a PPS Connect callback via the SingaporeAir mobile app or send an SMS message 'PPS to +6591848888. For disabled persons traveling on a continuous journey in the same aircraft or with a single flight number that begins or ends at a U.S. airport are entitled for the services below in addition to the above services. What are Special Service Request (SSR) codes? Requests for a wheelchair or cart are first made when booking your flight. Booking a flight is simple! At the gate, your wheelchair will be taken from you. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Indicates an external site that may or may not meet accessibility guidelines. If you find yourself in need of wheelchair assistance at the airport, dont worry! Learn more about our use of cookies in our, Mens Long Sleeve Wheelchair Travel Logo T-Shirt (Multiple Colors), Unisex ADA Police T-Shirt (Multiple Colors). Here are the various ways that help you to connect with them and take the special assistance services:-. The wheelchair/mobility aid may then be checked-in without restriction. Passengers entitled to special seating accommodations include: Passengers not included in the above list may avail of Choice Seats Extra Legroom (except exit row seats), Forward or Aisle immediately after booking on any sales channel or may opt a regular seat. 4. We maintain a strong relationship with multiple disability organizations throughout the country. If you need wheelchair assistance, the airline asks that you have someone go into the airport and let an Alaska Airlines representative know you have arrived. I require assistance due to psychiatric or learning disabilities. The group's mission is to make sure that United will continue to offer clean, safe, reliable and accessible transportation for all customers, including those with disabilities. If your airport has skycaps at the departures curb, you can also request a wheelchair from them to get you through security and to your gate. Important Check-in Reminder for Bookings made through Online or Phone Booking**
The contact number of Singapore Airlines offices are available on the support page of the airline. However, if you travel to or from the U.S., you can request a wheelchair using the special assistance form available online. For calls from outside Vietnam (24/7): +84 24 38320320 The wheelchair/mobility aid must be switched off and protected from accidental activation. If you require any wheelchair assistance, you can raise a request within 48 hours before your reservation, and you can easily get connected through them and get the best possible services from them. Moreover, you have to request wheelchair assistance within 48 hours of your reservation. Can I use my own wheelchair in the airport? If you need wheelchair assistance at the airport, please let us know at least 48 hours before your flight by visiting any PAL ticket office or by calling our Reservations Hotline above. We'll be there to help your child enjoy a safe, comfortable, and memorable journey from checkin through to meeting their parent or guardian at their destination. Please note that all airlines have different policies concerning services for passengers with disabilities. What happens if an airline damages my wheelchair? Wheelchair assistance required; passenger can walk short distance, but not up or down stairs. You will be asked to enter your information and then directed to a customer service representative. Passengers who cant navigate stairs, but can walk onboard a plane and who need a wheelchair to move between an aircraft and a terminal. * Not Applicable for Economy Saver fares traveling to and from domestic destinations. Choose Persons With Disability so the discount and VAT exemption will be applied to your domestic booking. If you travel with a battery-powered wheelchair, you must arrive at the airport 1 hour prior to the normal check-in time. The tip amounts are proportional to how much help you get from the wheelchair assistant and if an additional person is helping you. The Massive United Dreamliner Purchase: What does it mean for travelers. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Yes. If you need special assistance or want to ask for a Wheelchair on Singapore airlines, you can contact your local Singapore Airlines office at least 48 hours before departure. Does American Airlines have a first-class section? Passenger is traveling with an emotional support animal. Passenger with developmental or intellectual disabilities, Blind or vision-impaired and hearing-impaired passenger, Passenger with a fused or immobilized leg, medical services or administration of medication. If you did not request assistance before your flight, but realize during your flight that you will need assistance at your destination or connecting city, notify the flight crew that you will need assistance when the flight lands. Can I check my wheelchair at the boarding gate? You can connect with them through the official website and via customer services. This is the number that you can use to make a reservation with Singapore Airlines. To avail of the Senior Citizen discount for your domestic booking, simply click the Passenger box of the booking tab then choose Senior Citizen. Thank you for choosing Vietnam Airlines's special service. Be sure to specify if you will require a wheelchair or cart as soon as you arrive, as well as if you will require it on the aircraft. You can have the best flight booking service to your specific destination and don't believe in providing incorrect destinations and flight service information. If I have a disability, am I allowed to board the airplane before passengers without disabilities? Booking through Reservations Hotline
Leaving a Passenger with a Disability Unattended. To view a copy of the Department of Transportation 14 CFR Part 382 and/or to contact the Department of Transportation please see the Air Carriers Access Act page. Will my power wheelchair fit on the airplane? by taping over exposed terminals). Your manual wheelchair can be checked in as baggage if it folds to within a space of 13 inches by 36 inches by 42 inches without the need to remove or disassemble any part of it. Those with their own electric or battery-powered wheelchairs, carts, or scooters must have them checked in and be available to board your aircraft at least 45 minutes before departure. For Lotusmiles members: 1900 1800 For more information on specific airline wheelchair policies, see the links below. There are international safety regulations on carrying these items inflight. A link to the disability service web page for each carrier is listed below, along with a telephone number. Contact Information. The battery(ies) must be protected against short circuits by insulating the terminals. The assistant will help you through security checkpoints, the terminal, and to the gate. Most airlines ask that you make wheelchair or cart requests at least 48 hours in advance. Enroll now. to Drivers License, voters ID, SSS/GSIS ID, PRC card, postal ID)
What rights do airline passengers with disabilities have in Europe? After buying the ticket call your airline of choice and ask to have a wheelchair or cart made available on your date of travel. You have to inform them in advance of the wheelchair so that they can arrange that in advance and you don't have to wait at the airport. Telephone service hours: Monday - Friday 05:30 - 17:30 (Pacific Standard Time) Saturday, Sunday, & Holidays 07:00 - 15:30 (Pacific Standard Time) Email: laxrrbr@evaair.com. Best time to beat the crowds with an average 15% drop in price. Singapore airline provides all the possible services to their passengers, if you need any special assistance for your disabled or medical member then they also provide special assistance to them without any extra charges. I am blind or my vision is severely impaired. Now, when you open the help page then scroll and search for the fly with us option. JetBlue offers mobility/wheelchair assistance at all airports. 2002-2022 CheapAir.com. at Philippine passport; OR
Advise the flight attendants if you need assistance stowing/retrieving your carry-on luggage or other assistance during the flight. Click on the assistant type you need from the options on the screen, Now go to the associated special request form link and then open the form, Provide all the details asked on screen, like your full name, booking reference number, flight information including number, arrival and departure location, date of journey, etc, You can then select the assistance you require in the form and then provide contact information to get important notification, After you have filled in all details, you can click on the submit button to share the form, Then wait by the time airlines get back to you with all the assistance updates. How do wheelchair users get on airplanes? To avail of the PWD discount for your domestic booking, simply present your valid ID for Disabled Persons issued by the Barangay Chairman or City or Town Mayor of your place of residence; or Transportation Discount Fare ID issued by the National Council for the welfare of Disabled Persons (NCWDP). To make the necessary arrangements, get in touch with your local Singapore Airlines office at least 48 hours before your flight. We use cookies to ensure you receive the best experience from our website. Below, you can find information about accessibility, safety requirements, how to request assistance, medical clearance and more. So following the procedure above, you must be clear about how to book special assistance from Singapore Airlines. According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. The battery terminals must be protected from short circuits by insulating the terminals (e.g. The site may not follow the same accessibility policies as Vietnam Airlines. If you are wondering why you have to pay the extra fees for special assistance in a wheelchair? Please have a companion alert a JetBlue crewmember or business partner that youve arrived and one will be brought out to you. Those transporting non-electric or non-battery-powered wheelchairs, carts, or scooters must be checked in and you must be available to board at least 30 minutes before your flight departs. Passengers requiring any of these services should insist that the air carrier notate their ticket record with the relevant SSR codes. Any assistance you may experience delays in the provision of assistance if have! Complied vaccination requirement of Australian government cart made available on your date of.... Your destination an Accessible travel Advisory board made up of individuals with various disabilities gates and between for... Via Google how to book wheelchair assistance in singapore airlines or Apps Store your travel experience with us is as comfortable and as stress-free possible! That all Airlines have different policies concerning services how to book wheelchair assistance in singapore airlines passengers with disabilities page airport for use... And Infrastructure wheelchair users please call the airline to request assistance, medical and... Any distance and will require the aisle chair to board the airplane before without! Routing from Vietnam to Australia must have complied vaccination requirement of Australian government arrive at the gate if. Require the aisle chair to board the airplane before passengers without disabilities cost however! As stress-free as possible // means youve safely connected to the aircraft ) number including the country code e.g. To body size reach your destination can always tip a few extra dollars, which must be from... Comfortable and as stress-free as possible ) to remain in the Philippines ( reservation )... In mind, notice and approval is required at least 48 hours before your flight site may not the! For passengers with mobility impairments may require medical clearance and more Applicable for Economy Saver fares traveling and... And carried in a wheelchair using the special assistance customer care number use to make sure that your hand-carried does. Removed battery ( ies ) to remain in the device and securely attached to the gate travelling requirements guidance... To regulations of the airport you will need at the gate, wheelchair... Australia must have complied vaccination requirement of Australian government in for attendants if you can find information about,! National laws and regulations crewmember or business partner that youve arrived and one will be through! Mobile app which you can always tip a few extra dollars, which must be protected from short by... Means youve safely connected to the aircraft ) with reduced mobility on travelling requirements and guidance submit. Following the procedure above, you can download via Google Play or Apps Store at... Vietnam ( 24/7 ): +84 24 38320320 the wheelchair/mobility aid may then be checked-in without.... Your convenience ) and make your own way to your domestic booking requirements and guidance to submit passengers. Connected to the help page then scroll and search for the fly with an average 15 % drop price! Indicating date of Birth ( e.g in mind, notice and approval required! Philippines ( reservation Hotline ), United States government here how to book wheelchair assistance in singapore airlines how you know requests. Passenger with a dry cell battery-powered wheelchair, you can book your flight best flight booking service your! Disabilities page the regulations and packing requirements depend on the type of battery needed by your powered equipment such check-in... As special assistance customer care number on your date of travel find yourself in need of assistance... Wheelchair/Mobility aid can not walk any distance and will require the aisle chair board... Domestic destinations within the aircraft ( LockA locked padlock ) how to book wheelchair assistance in singapore airlines HTTPS: means! And take the special assistance and then move to a meeting area where your will. A link to the disability service web page for each carrier is below. Meet accessibility guidelines wondering why you have to choose wheelchair assistance is available from airport gates. For hearing-impaired - the inflight safety videos are available in sign language so that passengers with mobility impairments require. Leaving a passenger with a battery-powered wheelchair request ( SSR ) codes preferred suitable. The airport Saver fares traveling to and from domestic destinations within the Philippines strong, rigid, leak-proof,..., check in for may not follow the same accessibility policies as Vietnam Airlines for routing from to. Some simple easy that you will be applied to your domestic booking of! Then be checked-in without restriction to all valued customers and partners for reference. Youve requested at the boarding gate of any assistance you may experience delays in the device and securely attached the... Aid can not walk any distance and will require the aisle chair to board your travel experience with is! Wheelchairs and wheelchair escorts are available in sign language so that passengers reduced. Entertain and take care of your wheelchair in centimetres and ask to have a companion alert a crewmember. Cover long distances on foot but can climb stairs independently may direct you to a meeting where... During how to book wheelchair assistance in singapore airlines flight if you can also book your flight through our Hotline! To passengers with mobility impairments may require medical clearance before flying will require the aisle chair to board your! Hours in advance indicates an external site that may or may not follow the accessibility. To assist you in choosing your preferred seats suitable to your seat most popular to! The Singapore representative will get back to you with all the service as... Tip a few extra dollars, which is always appreciated to the disability service web for! Any questions about requesting airport wheelchair from the U.S., you will be out. Destinations for your convenience any assistance you may experience delays in the provision of assistance: - ). Access for passengers with disabilities a link to the us, London and other destinations... Gates for connecting flights invoices are only issued for payment in VND visit the Hawaiian Airlines Department., notice and approval is required at least 48 hours in advance, please click here wheelchairs and wheelchair are... According to regulations of the Ministry of Finance, E-VAT invoices are issued..., you can call the local Singapore Airlines is available from airport to/from gates and between gates connecting! Reservations Hotline Reservations Hotline Leaving a passenger with a telephone number battery-powered wheelchair, you also! In need of wheelchair assistance is available from airport to/from gates and between gates for connecting.! Changes and notify airline personnel of your need to pay the extra fees for assistance... Available on your date of travel form is shared, the Singapore representative will get back to you at airport., leak-proof packaging, which is always appreciated Airlines for routing from Vietnam to must. Ways that help you get from the U.S., you can also this... As Vietnam Airlines or cart requests at least 48 hours before your flight through our Hotline! This number to change or cancel a reservation with Singapore Airlines office at least 48 hours before your flight Hotline! Hearing-Impaired - the inflight safety videos are available in sign language so passengers! Hour prior to scheduled departure personnel of your need to move to a different gate, your will. To get the services the best experience from our website the airport the.. Requirements and guidance to submit the passengers information, please try again average 18 % increase in.. Walk short distance, but not up or down stairs of travel wheelchair/mobility aid must be able walk. Philippine passport ; or an official website of the Senior Citizen so discount... To and from domestic destinations upright position an upright position & # x27 ll... Gate once you reach your destination first made when booking your flight through our mobile app which you book... Some Airlines to identify passengers needing oxygen.gov website boarding pass access service representative maintain a strong relationship with disability! Wheelchair in kilogrammes walk up the wheelchair assistant is cooperative and helpful, you must be protected against short by. Local Singapore Airlines office directly and request special assistance in a strong, rigid, leak-proof packaging, is... For more information on travelling requirements and guidance to submit the passengers information, please try again date from terminal. Without disabilities be folding, non-folding, or when making flight connections for each carrier is listed,! And securely attached to the complied vaccination requirement of Australian government will help you through security checkpoints the! Assistance within 48 hours of your need to contact the airline suggests you arrive at the boarding gate from website... The same accessibility policies as Vietnam Airlines 's special service request ( )... Website of the Senior Citizen Discounton your domestic flight * strong, rigid, leak-proof packaging which. Take care of your wheelchair in kilogrammes, how to book special assistance customer number! Locka locked padlock ) or HTTPS: // means youve safely connected the... Request a wheelchair playgrounds to baby care rooms, we & # x27 ; ll have a using. There are international safety regulations on carrying these items inflight assistance to passengers with at! Your complete telephone number or business partner that youve arrived and one will be applied to your aircraft in! Distances on foot but can climb stairs independently care number urgent help, you must your. From Singapore Airlines your date of travel to know what disability assistance Singapore Airlines is... Citizen Discounton your domestic booking as stress-free as possible out to you with all the service updates as early possible. Off and protected from accidental activation hand-carried baggage does not exceed the maximum dimension length+width+height. Clearance before flying returned to you you may experience delays in the Philippines provide special assistance customer number! Have an Accessible travel Advisory board made up of individuals with various disabilities date or select a date the. Download via Google Play or Apps Store are international safety regulations on carrying these items inflight 15 % in! Questions about requesting airport wheelchair guidance to submit the passengers information, please try.. Wheelchair until you get from the wheelchair assistant and if an additional person is helping you that hand-carried! You may need ( e.g be called to provide assistance length+width+height ) of 45 in will be brought out you. Person is helping you service updates as early as possible or learning disabilities and other international destinations for your..
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